Coway AP-1005AH User Manual Page 14

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Safety Information
Operating Instructions Troubleshooting Tips Customer Service
25 26
INSTALLATION METHOD BEFORE ASKING A/S
Please check the followings before request for A/S.
Please check out the following information before contacting Customer
Service. The unit might not operate properly due to a lack of knowledge
about the unit. If the problem still remains despite referring to this guide, then
please call the customer service center.
No wind blows
out.
No wind change
in automatic/
infant / rhythmical
operation.
Symptom
Check
Remedy
Is power plug connected?
Voltage rating that matches it
on the rating plate.
Is display parts are all off?
Press operation/stop button
and select desired function.
Check if it is not a power failure.
Use the product after
power is on.
Is in manual operation?
Set the product at the
desired operation mode.
Color of purity
level lamp is
always same.
Wind volume is
very weak. It
smells from
ventilator.
Remote controller
does not work.
Is there dust on the nearby sensor
lens?
Clean dust nearby
sensor lens.
Is the room dark?
Wind fixed to the latest
during night silent operation.
Is dust purity level keeps showing
high?
Adjust dust sensor to
insensitivity or standard.
Is dust purity level keeps showing
high?
Adjust dust sensor to
sensibility or standard.
Is filter cleaning and change time
overdue?
Install correctly. Check
to clean or change the
filters.
Check the batteries.
Changer the batteries.
Check if the batteries are fitted in
correctly (positive, negative)?
Check positive and
negative pole of the
batteries.
Does the room light twinkles?
Change fluorescent light or
move the product.
Is there any electronic goods near
the product?
Keep the product away from
electronic goods more than 2 m.
Installation on the wall method
Separate base by pulling out screw
on the lower part of the back side.
Install the product in the hanger.
Make sure that hanger fits in the
hanger rack on the back side of the
product completely.
Check installation and install filter and front cover on the product.
Hanger
( O )
( X )
Make sure to check after
installation!
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